PDFb2 FAQ

Question 1

Do you store my PDF files?

Accepted Answer

No, absolutely not. All PDF processing happens directly on your computer. Your files never leave your device, and we never see, store, or send your documents anywhere.

Question 2

How can I verify files are not being uploaded?

Accepted Answer

You can verify this by opening your browser's developer tools (F12), going to the Network tab, and watching while processing a file. You'll see no file uploads occurring.

Question 3

Is it safe to process sensitive business documents?

Accepted Answer

Yes. Because all processing happens on your computer, your corporate documents never leave your device. This makes PDFb2 ideal for legal contracts, financial reports, healthcare records, and other business-confidential files.

Question 4

Do I need an account to use PDFb2?

Accepted Answer

No account needed! You can upload, process, and download up to 3 files completely free — no sign-up required. After that, create a free account for 2 downloads per day, or upgrade to Pro for unlimited downloads.

Question 5

What PDF tools are available?

Accepted Answer

PDFb2 offers 16 tools: Merge, Split, Compress, Resize, PDF to Image, Image to PDF, Word to PDF, Sign, Password Protect, Unlock, Annotate, Watermark, Fill Forms, Redact, and Edit Metadata.

Question 6

What is the maximum file size?

Accepted Answer

Since processing happens on your computer, the limit depends on your device's memory. Most devices can handle files up to 100MB easily. Very large files may work but processing will be slower.

Question 7

Does it work offline?

Accepted Answer

Once the page is loaded, most features work offline because all processing is done locally. However, you need to be online to load the page initially, for account features, and to verify your remaining download quota.

Question 8

Can I use PDFb2 for free?

Accepted Answer

Absolutely! Try 3 downloads with no sign-up at all. After that, create a free account for 2 downloads per day, or upgrade to Pro for unlimited access.

Question 9

Can I get a refund?

Accepted Answer

You may request a full refund within 14 days of any charge, including subscription renewals. To request a refund, use the subscription management page in your Dashboard or contact Paddle (our payment processor) directly.

Question 10

What types of password-protected PDFs can PDFb2 unlock?

Accepted Answer

PDFb2 supports all standard PDF encryption methods, including RC4 (40-bit and 128-bit) and AES (128-bit and 256-bit). This covers virtually all password-protected PDFs you'll encounter, from legacy documents to those using the latest PDF 2.0 security standards.

Question 11

How does PDFb2 work?

Accepted Answer

PDFb2 processes your PDFs entirely on your computer, not in the cloud. This means your files stay private and never get uploaded anywhere.

Frequently Asked Questions

Privacy & Security

Password Protection & Encryption

Features & Usage

Pricing & Accounts

Referral Program

Technical

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